Privacy Policy

Last updated · January 2026

The Alcatraz Tickets is an independent travel information site. We do not sell tickets, run tours, or process bookings. This policy explains the limited data we handle and the data that moves to GetYourGuide when you leave our site.

What we collect

We keep data to a minimum. Most visitors browse without giving us personal details.

• When you email us at info@thealcatraztickets.com, we receive your email address, message, and any details you choose to include.
• We may collect basic analytics data, such as page views, device type, browser, and general location from your IP address. We use this to understand site traffic and fix broken pages.
• If you click an outbound booking link, GetYourGuide receives the tracking code in the link, including our affiliate ID PYVZALU.

What we do not collect

We do not receive card details, passenger names, booking contents, or ticket changes. We also do not see your payment account, unless you send those details to us in an email by mistake.

If you book through GetYourGuide, that booking sits with GetYourGuide and its own partners, not with us.

Cookies and similar storage

Our site may use cookies or similar tools for analytics and basic site functions. These tools help us see what pages are read and whether links work. They do not give us your identity on their own.

You can block or delete cookies in your browser settings. You can also refuse non-essential cookies where your browser or cookie banner gives you that choice. Some site features may work less well if you do.

How we use your data

We use the data we collect to answer emails, improve page accuracy, watch for technical problems, and measure which pages are useful. We do not use your data to build a shopping profile or to send marketing email unless you asked us to reply by email.

How long we keep it

We keep email messages only as long as needed to answer the query, handle a correction, or keep a short record of site support. Analytics data is kept for the period set in our analytics tool, then removed or aggregated. We review old email threads and delete them when they are no longer needed.

When you click a booking link

Outbound booking links on this site pass a partner tracking code to GetYourGuide. Once you click through, GetYourGuide controls the page, the booking flow, and its own cookies and privacy rules. From that point, their privacy policy and terms govern how your data is handled.

We do not hold your booking, and we cannot see or change the details you enter on the booking platform.

Your rights

If you are in the UK or EU, you usually have rights to access, correct, delete, or object to some processing of your personal data. You may also be able to ask for restriction or data portability in some cases. The exact rules depend on where you live and what data we hold.

• You can ask for a copy of the personal data we hold about you.
• You can ask us to correct or delete email content we still keep.
• You can object to processing based on our legitimate interests, where that applies.
• You can withdraw consent where we rely on consent.

If your request relates to a booking, refund, or ticket issue, you need to contact GetYourGuide or the relevant operator directly.

Children

This site is meant for general travel planning. We do not knowingly collect personal data from children.

Changes to this policy

We may update this page if our tools, links, or contact process change. The date at the top shows the latest version we published.

Getting in touch

For privacy questions, correction requests, or deletion requests, email info@thealcatraztickets.com. If your question is about a booking, refund, or entry problem, contact the provider shown in your confirmation email or booking account.

This page is for transparency and does not replace the booking provider’s own terms, which govern any purchase.