Terms & Conditions
These terms explain how you can use The Alcatraz Tickets. They also set out what we do, what we do not do, and how bookings work when you leave our site. Please read them with the booking provider’s own terms, since those govern any purchase.
Last updated · January 2026
The Alcatraz Tickets is an independent travel information site. We help you compare ticket and tour options for Alcatraz in San Francisco, but we do not sell tickets, run tours, or manage bookings.
What using this site means
When you use this site, you agree to read our content as travel information only. It is not an offer to sell, and it does not create a booking with us.
If you click through to a booking partner, your purchase is made with that seller or operator under their own terms.
Bookings, sellers, and your consumer rights
Any booking you make after leaving our site is a contract between you and the booking platform or the tour operator. In our case, that booking partner is GetYourGuide.
- The seller’s or operator’s terms govern payment, changes, refunds, entry rules, and cancellations.
- Your consumer rights run against that seller and are not changed by anything on this page.
- If a booking issue starts after checkout, contact the provider shown in your confirmation email or account.
Accuracy and third-party details
We aim to keep our pages accurate and current. That said, ticket details, inclusions, opening arrangements, access rules, and availability can change without notice.
Always check the final booking page and confirmation before you pay. If there is a difference, the seller’s live booking details and terms control the purchase.
Limits of our responsibility
We are responsible for our own site content to the extent required by law. That includes using reasonable care when we publish, update, or correct our pages.
- We are not responsible for losses caused by a booking platform’s terms, pricing, availability, or service changes.
- We are not responsible for errors in third-party details that we do not control, if they change after we publish them.
- We are not trying to exclude liability that cannot be excluded under applicable law, including liability for fraud or for death or personal injury where the law does not allow exclusion.
Local consumer law may also apply depending on where you live.
Content, images, and trade marks
The text, layout, and original images on this site belong to The Alcatraz Tickets unless we say otherwise. You may not copy, republish, or reuse our content without permission, except where the law allows fair use or similar limited use.
Names, logos, and trade marks belonging to third parties stay with their owners. We use them only to identify the relevant attraction, booking platform, or operator.
Acceptable use
Please use the site fairly and lawfully. Do not try to damage the site or use it in a way that disrupts other visitors.
- Do not scrape, crawl, or copy our pages at scale without permission.
- Do not post or send harmful, unlawful, or misleading content through our contact channels.
- Do not try to bypass security, interfere with site access, or misuse our links.
Changes to these terms
We may update these terms when our site, our partner links, or the law changes. The date at the top shows the current version.
If you keep using the site after a change, that means you accept the updated terms.
Getting in touch
If you have a question about these terms, or you think something on this page is unclear, email us at info@thealcatraztickets.com. For booking problems, use the contact details in your confirmation from the booking provider.